PRIVACY & GDPR POLICY FOR OSBORNESOFILKESTON.CO.UK

At Osborne of Ilkeston Limited we are dedicated to safeguarding and preserving your data & privacy when visiting our site or communicating electronically with us.

This Privacy Policy, together with our terms of use, provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you.

We do update this Policy from time to time so please do review this Policy regularly.

Information We Collect
In operating our website we may collect and process the following data about you:

i. Information that you provide by filling in forms on our website, such as when you registered for information or make a purchase.

ii. Information provided to us when you communicate with us for any reason.

Use of Cookies
On occasion, we may gather information about your computer for our services and to provide statistical information regarding the use of our website to our advertisers.

Such information will not identify you personally it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.

Similarly to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer's hard drive. They help us to improve our website and the service that we provide to you.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.

Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.

Use of Your Information
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

i. To provide you with information requested from us, relating to our products or services. To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.

ii. To meet our contractual commitments to you.

iii. To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.

If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.

Further, we may use your data, or permit selected third parties to use your data, so that you can be provided with information about unrelated goods and services which we consider may be of interest to you. We or they may contact you about these goods and services by any of the methods that you consented at the time your information was collected.

If you are a new customer, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means you provided consent for.

If you do not want us to use your data for our or third parties you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.

Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors.

Storing Your Personal Data
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy.

Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk.

The Data Protection Act & GDPR 2018
In accordance with the Data Protection Act & GDPR 2018, we have a legal duty to protect any information we collect from you. We will only use your information for the purpose as described and we do not pass on your details to any other third party unless you have given us permission to do so. You have a right to access your personal data and rectify any inaccuracies.

Should you purchase of one of our products, we do not retain any payment details pertaining to the purchase however, we reserve the right to contact you in future regarding products and/or services provided by ourselves, and subsidiary companies, that we feel may be of interest to you. We don’t store any financial details.

Disclosing Your Information
We may also disclose your personal information to third parties:

i. Where we sell any or all of our business and/or our assets to a third party.

ii. Where we are legally required to disclose your information.

iii. To assist fraud protection and minimise credit risk.

Third Party Links
You may find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Access To Information
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Should you wish to receive details that we hold about you please contact us using the contact details below.

Contacting Us
We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at: enquiries@osbornesofilkeston.co.uk

COOKIES & HOW THEY ARE USED

This Cookie Policy applies to Osborne of Ilkeston ("the Website")

By accessing the Website, you acknowledge that you understand and agree to this Cookie Policy.

We reserve the right to vary the below Cookie Policy from time to time and any such changes will be displayed here.

What are cookies?
Most websites us cookies, or HTTP cookies, which are small text files that are stored on users' computers when using web browsers (the program you use to access the internet). They are used by websites for many different reasons, but most often to serve appropriate information for visitors or to enhance visitors' experience, or to help us understand how visitors use the website. Whatever cookies are used on this website, they do not identify you as a person, but as a computer and whether that computer has used the Website before.

3rd Party Cookies used on our site:
Google Analytics. Google Analytics is Google's visitor analysis system, allowing us to measure general data about anonymous visitor traffic.

The exact cookies used are:

_utma - Google Analytics. Further information can be found at http://www.google.com/intl/en/policies/privacy/

_utmb - " "

_utmc - " "

_utmz - " "

_dc - These cookies are written by Google for the purpose of showing advertisements to users who have previously visited our site as they browse other websites on the internet. You can choose to opt-out of Google Remarketing here: https://tools.google.com/dlpage/gaoptout/

Cookie Control
If you would like to disable, delete or control cookies on your browser, please follow the appropriate link for your browser below:

Internet Explorer
Firefox
Chrome
Safari

If you have any questions/comments about privacy, you should contact us.